Updated on: 11 Apr 2025
By: Admin
The Security & Privacy page provides users with essential information and guidelines to ensure the safety of their accounts and data.
How do I ensure my account is secure?
1. Use strong passwords.
2. Enable two-factor authentication (2FA).
3. Avoid sharing your credentials.
How does Two-Factor Authentication (2FA) work and what should I do if I don't receive the OTP?
1. Two-Factor Authentication (2FA) adds an extra layer of security to your account. After entering your password, you will be prompted to enter a One-Time Password (OTP) sent to your registered email.
2. If you do not receive the OTP, you can use the Resend Code option to request a new OTP.
3. If the issue persists, check your Junk or Spam folder in your email inbox as the OTP email might have been filtered there.
4. If you still cannot receive the 2FA email, contact our Support Team at support@grpslab.com for assistance.
What happens if my account is compromised?
1. Immediately change your password.
2. Review recent activity.
3. Contact support for assistance.
How do you handle my data?
We follow strict privacy policies to protect your data. Review our Privacy Policy for more details.
